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Support for ReSound Remote Controls
The ReSound remote control on a white background
The ReSound Remote Controls are easy to set up and use. They will quickly become a valued part of your daily life.
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In order to best support those who are experiencing this new world, we've created support materials to help you familiarize yourself with this technology. The user guide will automatically download when you click on it:

User Guide Remote Control

Remote Control - Frequently asked questions

The Remote Control is shipped with a pre-installed CR2032 Lithium
The lifetime of the battery of course heavily depends on usage patterns. For normal use, the battery should last at least one year.
No. The Remote Control is powered by a standard CR2030 Lithium battery, widely available in regular supermarkets, stores, etc.
The Remote Control is powered by a standard CR2030 Lithium battery, widely available in regular supermarkets, stores, etc.
The Remote Control communicates with the hearing aids using the 2.4 GHz frequency band.
You can change batteries without help from an HCP. The battery compartment can be accessed by opening the battery lid using e.g. a coin. The battery is a standard CR2032 Lithium battery.
No, there is no need for an on/off button since the Remote Control is totally dormant when no button is pressed. This reduces the battery drain to a minimum.
During development, tests were performed to evaluate the risk of accidental button presses. The fact that the buttons are concave and requires a certain amount of force to be pressed, makes is unlikely that accidental button presses will be a problem.
A dedicated Flight Mode is not necessary since the Remote Control is dormant and will not transmit or receive anything data at all, before it has received data from the hearing aids. The hearing aids should be in Flight Mode during flight, and subsequently the Remote Control will also be.
No.
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ReSound hearing care professional interacting with a patient during an appointment.